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AI managers

An AI manager that keeps the Telegram conversation moving

Give the manager your offer, prices, useful links and boundaries. It can answer incoming questions, continue a conversation and bring in a person when the answer needs your judgement. Choose drafts or automatic replies for each workflow.

Set up an AI managerHow it works

Create your workspace on Free. AI replies spend the shared AI balance.

Illustrative dialogue · fictional company knowledge

A question, an answer, a clear next step

  1. Customer

    Can your team connect our school to a CRM? What do you need to estimate the work?

  2. AI manager

    We work on school integrations. Which learning platform and CRM are you using? I can share our discovery-call link.

  3. Human handoff

    The customer asks for a non-standard migration estimate. The manager hands the conversation to an employee because those terms are missing from the knowledge base.

This demonstrates the intended flow. Actual answers depend on your knowledge, manager settings and the model.

Your knowledge, with control over each conversation

Separate the facts about your business from the way each manager communicates. Maintain shared answers once and give sales or support their own profiles.

A knowledge base you maintain

Supply company facts, prices, links, restrictions and FAQ answers. You can prepare a draft from your website and review it before using it in conversations.

Drafts or automatic replies

Use drafts when an employee should approve every answer. Enable automatic replies for a tested scenario, or keep automation off. Initial outreach is configured separately from replies.

A human can take over

Review the conversation in Inbox and take control. Handoff rules cover requests for a person, missing knowledge and situations that need employee participation. You can return a conversation to the AI explicitly.

Test the answers before enabling automation

  1. 01

    Prepare facts and boundaries

    Add current prices, product details, booking or payment links and what the manager must not promise. Choose a goal such as a call, an order or support.

  2. 02

    Try real customer questions

    Use the manager test chat to check common questions and difficult exceptions. Correct the knowledge base and start with draft replies if you want to review the wording.

  3. 03

    Assign it to a source

    Select the manager for incoming messages on an account or for a Radar or outreach workflow. Enable the required incoming-message settings and monitor the first conversations in Inbox.

What to decide before launch

Start with one tested workflow. Expand after checking access, settings and the first results.

A working proxy is required for Telegram-account operations: bring your own or rent one in the dashboard. Proxy costs are separate from the plan.

How to connect a proxy

  • Knowledge stays your responsibility

    Keep terms and prices current. An AI answer may need correction; the system is designed to hand off missing answers, but you should test the scenarios important to your business.

  • Replies use the shared AI budget

    AI replies spend the same balance as classification, research and AI editing. The Free starting credit is a one-time grant; paid plans replenish their included balance monthly. Model usage and message length affect spend.

  • An account and explicit incoming handling

    The manager works through your connected Telegram account. Messages from new people require the account's incoming-message settings to be enabled. Telegram restrictions and account availability still apply.

Questions and answers

Is this a Telegram bot?

The built-in manager replies through your connected Telegram account. You configure its knowledge and incoming handling in Teleliner; you do not need to ask customers to move to a separate bot for this workflow.

Does the AI stop after a fixed number of replies?

There is no handoff based on a fixed conversation length. It can continue until a person is needed, subject to the AI budget, rate limits and available conversation context.

Can I review every message before it is sent?

Yes. Choose draft mode and review the prepared answer. You can also take over a conversation in Inbox. Returning control to the AI is an explicit action.

Can the manager take payments or create accounts in another service?

It can share the links you provide. Custom actions in another system require your own integration; the built-in manager does not gain access to external systems from a link in its knowledge base.

Guides for your first setup

Monitoring Telegram chats for leads - without burning accounts

Reading a chat is cheap; writing is expensive. How to set up a dedicated read-only listener, pick chats worth watching, pace the joins and write a rule that finds buyers - not sellers.

Updated: August 2026 · 7 min read

Read the guide

tdata, session strings and authorizations: how Telegram account access actually works

An authorization is a per-device key, and tdata or a session string is that key in a file. Here is how access really works - what a transfer preserves, what it mints, and which controls hold.

Updated: August 2026 · 8 min read

Read the guide

More Teleliner workflows

Telegram chat monitoring

Find requests for your services in the Telegram chats your account can access.

CRM for Telegram

Keep Telegram leads, conversations, owners and next actions in one sales pipeline.

Telegram channel Cloner

Route posts from accessible sources to your channels with filters, edits and a preview.

Give your next conversation a prepared answer

Create the knowledge base, test the questions customers actually ask and choose when your team should take over.

Set up an AI manager