Acceptable Use Policy

The principle

The product exists to find people who publicly said they need something and to let you respond like a person would - from your own accounts, at a human rate, in the chat where they asked. Everything below follows from that. If a use of Teleliner only works because it is faster or more anonymous than a human doing the same thing honestly, it is not a use we support.

What you must not do

• Unsolicited bulk messaging. Do not contact people who did not post a matching request, and do not use the outreach tools as a broadcast channel. The per-account daily caps are a floor for safety, not a target to hit.
• Impersonation. Do not present your accounts as someone else - a real person, a brand you do not represent, or an official body.
• Fraud and deception. No scams, no fake investment or earnings offers, no phishing, no fake giveaways, no payment redirection.
• Illegal goods and services. No drugs, weapons, stolen data, counterfeit documents, stolen accounts, hacking services or anything else illegal where you or the recipient are.
• Harassment and hate. No targeting individuals, no threats, no content attacking people over who they are.
• Sexual content involving minors, or any exploitation of minors, in any form. This is the one line where there is no warning and no appeal.
• Malware and platform attacks. Do not distribute malicious files or links, and do not use the service to attack Telegram, us, or other tenants.
• Reselling harvested personal data. Leads are yours to work; they are not a database to sell on.
• Political manipulation and coordinated inauthentic behaviour: astroturfing, fake grassroots campaigns, election interference.
• Circumventing the product's own safety limits, or using the service to manage accounts you obtained by breaking into someone else's.

Telegram's rules also apply

Your accounts live on Telegram and are subject to Telegram's Terms of Service and its anti-spam rules, whatever they say at the time. We cannot license you around them, and we will not help you evade an enforcement action Telegram has taken against you.

The people on the other side

Monitoring a chat means processing messages written by people who never heard of you. That is legal in many places and restricted in others, and the responsibility for getting it right is yours - you choose the chats, you write the campaign, you decide whom to contact. Honour deletion and opt-out requests from those people. Do not monitor chats you were not entitled to be in, and do not use the product to build profiles of private individuals.

How we enforce this

We do not read your leads for fun and we have no interest in policing your niche. We act on reports, on platform complaints, and on patterns visible in usage - and when we act, the usual sequence is: we tell you, you fix it, that is the end of it.

For deliberate abuse, or anything in the child-safety line above, we close the account immediately and keep the evidence. Your unspent balance is still refundable - a suspension is not a fine.

Reporting abuse

If a Teleliner user is abusing you, write to support@teleliner.com with the account name and enough of the message to identify it. If you are the person who received unwanted contact, say so and we will pass a deletion request to the customer responsible and follow up.